Oakland Imported Cars

aurelia foster a year ago

i had brought a few cars here over the years and was always less then impressed but this last time was it for me 🤦🏾‍♀️ my car was having issues not getting enough power he had my car for 3weeks took the whole engine out claiming it was hard to find the parts i got my car back after having to pay more then my deductible because he added more work he did without consulting insurance on top of that i got my car check engine light still on and still running funny 🤦🏾‍♀️ i will be getting my money back! and going else where i was without a car for 3weeks with a sepcial needs child just to still not have it working i will never bring another car to Rob he obviously didn't do a full diagnostic when he 1st started the work hopefully the new shop can have my car out in a reasonable time as it's going on a month!

Kristen Prather 6 years ago

I took my car in because I had a maintenance light come on and I knew I needed an oil change as well as a a headlamp. He replaced my oil with synthetic without asking charging $72 for the oil, $35 for the for a filter. The total bill was $389.47. I will need to spend with caution this month as a result. I am disabled and my 06 Toyota 4Runner is kept in excellent condition. The ridiculous overcharges and disrespectful behavior of not asking consent of the customer should be a dire warning to anyone considering coming to this business.

Kim Hyde 7 years ago

LADIES BEWARE...! Of Robert, the owner-car mechanic who is passive-aggressive, he lacks professional integrity and will pad on extra unexpected unnecessary repairs to increase cost of service. The owner refused to honor his warranty and did not replace the defected transmission that he installed in my car. He held my car for 6 weeks, based on his claim of seeking out a replacement. To no avail and his refusal to refund Me. I'm Off to Alameda County Small Claims Court!

KC balboa 8 years ago

Never take your car here. Robert (lead mechanic) shows he knows little to nothing about imported cars. I brought my 2009 audi A3 here for a fuse box change since my lights were acting funny. The lead mechcanic Robert took 3 weeks to order a damn fuse box because he kept ordering the wrong one. I honestly don't think he knew what he was doing. he also refused my refund. It gets worse. So after finally getting the damn fuse box, he gives my car back now with a check engine light and EPC light on. and my lights were still messed up. I should've known though, the place Is a wreck. broken down cars cover the lot as well as glass from people breaking into those car. just a junky place unorganized mess. don't take your car here. especially if its german

gttmjhjljjtgj 10 years ago

Robert is not only, an excellent Mechanic , But an Excellent- Human-being !! Been Going to him, for my cars; 4 7 Years... And He will-- Never screw You- Or "nickle and dime', You . Old school work ethic' . And fast turnaround..Best Ive ever Met ..MMH